Frequently Asked Questions

What Is HEFF™?

HEFF™ is a new everyday skin care cream designed to help restore dry chapped, cracked, split hands, elbows, knees and feet.


Where was HEFF™ developed?

HEFF™ was originally developed by a team of professionals, including doctors, chemists and researchers to treat damaged or injured skin.


Who should use HEFF™?

If you are a hardworking man you know what a beating your hands, feet and elbows take every day. HEFF™ was made to help your skin recover fast so you can stay on the job!


How is HEFF™ supporting our military?

HEFF™ was donated to and used by some special force units in Afghanistan. The soldiers liked HEFF™ so much that we created a special program. Now you can participate. Simply purchase HEFF™ at your local available retailer, go online with your special code to activate, and tube of HEFF™ will be donated to Operation Gratitude for distribution into care packages to our Nation’s Heroes to say “Thank You” to all who serve.


How does the donation process work?

It’s simple! Follow these 4 steps:

  1. Go to HEFFrelief.com
  2. Enter your unique code from the tube cap top label
  3. HEFF™ will donate one tube to Operation Gratitude
  4. Operation Gratitude will send a tube directly to a U.S. Service Member


Who is Operation Gratitude?

Every year, Operation Gratitude sends 250,000+ individually addressed Care Packages to Soldiers, Sailors, Airmen, Marines, and Coast Guardsmen deployed overseas, to their children left behind, and to First Responders, New Recruits, Veterans, Wounded Heroes, and their Care Givers. Each package contains snacks, hygiene products, entertainment, and handmade items, as well as personal letters of support.   Founded in 2003, Operation Gratitude has now sent over 2MM care packages through the generosity and hands-on efforts of the American people wanting to say “Thanks” for all those that bravely serve our Nation. Found out more at: https://www.operationgratitude.com/.


Do you have a question we didn’t answer here? Head over to the contact page and send us any questions you might have.